Rewind

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Toronto, ON

Rewind

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5.0

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Toronto, ON

Senior Product Manager - Toronto (hybrid work)

Toronto, Ontario (view on map)

Posted 17 days ago

Job Description

Rewind has moved to a hybrid model of work with our employees working from an office on Tuesdays and Wednesdays. Our office location in Toronto is 350 Bay Street.

About Rewind

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.

Read about our mission, story and values here.

To find out more about our perks, click here.

Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Rewind Culture

At Rewind, we believe in the power of our team. We are a group of passionate performance-driven individuals who put teamwork at the forefront of everything we do. We strive to exceed expectations, driving innovation and solutions that propel our customers and ourselves forward. Our dedication to understanding and solving the challenges our customers face drives everything we do.

We believe that fulfillment, both inside and outside of work, is critical to our team's happiness and productivity. We cultivate a positive, inclusive, and engaging work environment where laughter and joy are woven into the fabric of our day to day activities.

Job Description

As a Senior Product Manager at Rewind, you will be at the heart of our mission, focusing on deepening the value we provide to our current customers. Your focus will be on our mid-market to enterprise customers (100-1000 employees). You may recognize names like Lutron, Stanley or Carta - these companies are all using Rewind. Your role will involve a strategic blend of customer engagement and innovative product development, ensuring our solutions continually exceed customer expectations in the dynamic B2B SaaS market.

Key Responsibilities:

• Create a strong product roadmap that delivers on our strategic goals.
• Every week, speak directly with our customers to discover how to improve our product.
• Synthesize conversations into insights and opportunities to share with the product team.
• Collect customer insights from internal teams, collating them into opportunity areas.
• Write clear, concise, and complete specifications always in collaboration with our product designer and engineering, along with other stakeholders as required.
• Know the commercial context of product work, including NDR and margin, owning elements like pricing.
• Collaborate strongly with Product Design throughout discovery and delivery.
• Work with engineering to reduce scope to ship customer value every two weeks.
• Present demos regularly at the Rewind Round Up.
• Measure customer and company value for everything you ship.
• Ensure we do not ship poor quality products.
• Give those who market, sell, and support our product what they need to perform their best.
• Act with urgency and agency, actively avoid busywork, and be curious.

Qualifications

Our ideal candidate has at least 7 years of Product Management experience in B2B SaaS, as well as experience building product for 100-1000 employee, mid-market, companies.

You also have:

• Experience with early-stage products going from MVP to product-market fit.
• Experience in evolving products based on customer feedback and market research.
• Demonstrated experience in agile collaboration with cross-functional teams.
• Proficient in customer research and engagement, with a track record of using insights to drive product decisions.
• A track record of speaking directly with mid-market customers in customer development interviews.
• Exceptional communication skills with an ability to work across multiple projects, aligning on goals and deliverables.
• An entrepreneurial mindset - you roll up your sleeves, thrive in chaos, and get things done.

Additional information

We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Our package includes:

• employee stock options
• health benefits
• 3 weeks vacation
• 7 life leave days
• 2 Level Up days for professional development
• 1 volunteer day
• Summer hours (off every other Friday from June - September) and office closed during the holiday break (Dec 23 - Jan 1st)
• 4 week sabbatical after 4 years with us
• paid parental leave
• $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
• $1000/year wellness/home office allowance